Sybill Review: Is the AI Sales Assistant Worth $79/Month?

If you're in sales, you already know the drill. You hop off a call, scramble to jot down notes, manually update your CRM, draft a follow-up email, and then do it all again in 30 minutes. By the end of the day, you've spent more time on admin work than actually selling.

Sybill wants to fix that. It's an AI sales assistant that records your calls, generates summaries, auto-fills your CRM, writes follow-up emails, and lets you ask questions about your deals like you're chatting with a colleague who has perfect memory. Sounds great on paper. But does it actually work?

I've been tracking Sybill for a while now, and here's my honest take.

What Sybill Actually Does

At its core, Sybill is a meeting intelligence platform with an AI layer on top. Here's the breakdown:

Call Recording & Summaries: Sybill joins your Zoom, Google Meet, or Teams calls and records them. After the call, you get an AI-generated summary — not a transcript dump, but an actual structured summary with key points, action items, and next steps. Users consistently say Sybill's summaries are more accurate than competitors like Gong or Fireflies, and having used a few of these tools, I believe it.

CRM Autofill: This is where Sybill gets interesting. After every call, it automatically updates your CRM fields — Salesforce, HubSpot, whatever you're running. We're talking deal stage, next steps, competitor mentions, budget discussions, all of it. They claim a 99% fill rate on CRM fields, which is aggressive, but the reviews back it up. If you've ever had a sales manager breathing down your neck about CRM hygiene, this alone might justify the price.

AI Follow-Up Emails: Sybill drafts follow-up emails based on what was actually discussed in the meeting. Not generic templates — actual contextual follow-ups that reference specific talking points. It learns your writing style over time, so the emails sound like you wrote them. This is one of those features that sounds gimmicky until you realize it saves you 10-15 minutes per call.

Ask Sybill: Think of this as ChatGPT for your sales pipeline. You can ask natural language questions like "What objections did the prospect raise about pricing?" or "What competitors were mentioned in my calls this week?" and get answers pulled from your actual meeting data. On the Business plan, it also pulls from your CRM data, which makes it significantly more useful.

Deal Workspace: A dashboard view of all your deals with AI-generated insights on deal health, risk factors, and recommended actions. It's basically a deal board that actually knows what's happening in your pipeline because it listened to every call.

Pre-Meeting Briefs: Before your next call with a prospect, Sybill generates a brief covering what was discussed previously, open action items, and relevant context. No more scrambling through old notes five minutes before a call.

Pricing

Sybill has a free tier that lets you try the basics, which is refreshing — too many sales tools hide behind "talk to sales" buttons.

For the real stuff, here's what you're looking at:

• Starter: Free with limited features and credits

• Business: $79/user/month (billed annually) — this is where you get CRM autofill, deal workspace, custom Slack channels, and CRM data in Ask Sybill

• Enterprise: Custom pricing for teams of 20+ with advanced customization

There's also a credit system. Anytime you ask Sybill to do something (start a thread, execute a task), it uses credits. Automated stuff like meeting summaries and follow-up emails don't consume credits, which is smart design.

They also offer two seat types: Recorder seats for people who take meetings (AEs, CSMs, leadership) and Collaborator seats for people who just need access to the intelligence (RevOps, marketing, enablement). Collaborator seats are cheaper, which means you can give your whole GTM team access without blowing up your budget.

Who This Is Actually For

Let me be direct: Sybill is built for B2B sales teams that live on video calls.

If you're an AE doing 5-10 discovery calls a week, Sybill is a no-brainer. The time savings on CRM updates and follow-up emails alone probably pay for itself within the first week. If you're a sales manager who needs visibility into what's happening across your team's pipeline without listening to hours of call recordings, the Ask Sybill and deal workspace features are genuinely useful.

If you're a solo founder doing occasional sales calls, the free tier might be enough. If you're in a role that doesn't involve regular video meetings, look elsewhere.

The Good

Summary accuracy is best-in-class. Multiple users who've switched from Gong specifically call out Sybill's summaries as more accurate and better structured. One sales manager at beehiiv publicly stated they moved their entire team from Gong to Sybill. That's not nothing.

CRM autofill actually works. This is the feature that converts skeptics. Most sales tools promise CRM automation and deliver garbage data. Sybill's 99% fill rate claim holds up in practice, and it handles custom fields, not just the basics.

It learns your style. The follow-up emails get better over time as Sybill learns how you write. After a few weeks, the drafts need minimal editing.

Cross-call intelligence. Being able to ask "What did this prospect say about their budget across all our calls?" and get an actual answer is powerful. Most competitors treat each call as an island.

The free tier exists. In a world where Gong won't even show you pricing without a demo, Sybill letting you try it for free is a breath of fresh air.

The Bad

$79/month per user adds up fast. For a 10-person sales team, you're looking at $9,480/year. That's not pocket change, especially for startups. Gong is more expensive, sure, but Fireflies starts at $19/month if you just need transcription.

The credit system is confusing. Automated actions don't use credits, but asking questions does? The line between what costs credits and what doesn't isn't always clear, and running out of credits mid-quarter would be annoying.

Limited to video meetings. If a lot of your selling happens over phone calls, in-person meetings, or async channels, Sybill's value drops significantly. It's built for the Zoom-first sales world.

No public API details. If you want to build custom integrations beyond what Sybill offers natively, you might hit walls. Enterprise plans presumably offer more flexibility, but the documentation is thin.

Newer player in a crowded market. Gong has been around since 2015 and has massive enterprise adoption. Sybill is younger and smaller, which means less battle-testing at scale and potentially more risk for large deployments.

Sybill vs The Alternatives

Sybill vs Gong: Gong is the 800-pound gorilla in conversation intelligence. It's more feature-rich for enterprise use cases — coaching scorecards, extensive analytics, massive integration ecosystem. But it's also significantly more expensive (typically $100-150+/user/month), requires annual contracts, and won't even show you pricing without a sales call. Sybill wins on AI quality, CRM autofill, and accessibility. If you're a mid-market team that doesn't need Gong's enterprise bloat, Sybill is the better choice.

Sybill vs Fireflies: Fireflies is the budget option at $19/month for transcription and basic summaries. It's good for what it does, but it doesn't touch CRM autofill, deal intelligence, or the depth of AI capabilities Sybill offers. If you just need transcripts, Fireflies is fine. If you want a genuine AI sales assistant, Sybill is in a different league.

Sybill vs Chorus (ZoomInfo): Chorus was acquired by ZoomInfo, which means it's now part of a larger platform play. If you're already deep in the ZoomInfo ecosystem, Chorus makes sense. Otherwise, Sybill's standalone product is more focused and arguably better at the core job of meeting intelligence.

The Bottom Line

Sybill is one of the few AI sales tools that actually delivers on its promises. The meeting summaries are genuinely accurate, the CRM autofill is a real time-saver, and the Ask Sybill feature turns your meeting data into something you can actually use.

At $79/month per user, it's not cheap — but it's significantly less than Gong, and it does more than Fireflies. For B2B sales teams doing regular video calls, the ROI math works out pretty quickly when you factor in the hours saved on CRM updates, follow-up emails, and meeting prep.

If you're on the fence, start with the free tier. Record a few calls, see how the summaries compare to your current tool, and decide from there. That's the beauty of Sybill actually offering a free plan — you don't have to take my word for it.

Just don't expect it to fix bad sales fundamentals. No AI tool will save a terrible pitch. But if your selling skills are solid and you're drowning in admin work, Sybill is one of the best tools to get that time back.